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Conditions of Use


RETURN POLICY

OUR POLICY: If you are not satisfied with your purchase for any reason, feel free to return your purchase within 14 days from the day you receive your merchandise for a full refund (minus shipping & handling,). Please note however that all merchandise must be returned in its original manufacturer packaging and condition, lacking any wear or use of any kind. Hang tags and accessories should not be removed  The returned item(s) will be refunded in full to the credit card account number of the original purchaser.

L. G. International will not credit any account number other than that of the account of the original purchaser. L. G. International will refuse all returns attempted without a return authorization number. Simply contact us to receive a return authorization number. For the holiday season we extend the refund period for purchases made between December 1st to January 5th .

It is the buyer's responsibility to check the merchandise for any defects or damage, but we make sure all merchandise we ship through our doors meets our high standards. If you do find a defect in any of your merchandise please report it to us via e-mail

RETURN AUTHORIZATION FOR REFUND OR EXCHANGE: In order to process your return / exchange you must contact us via email at sales@lginleather.com or by phone at 718-259-8950 with the following information:

Order #
Name
Item model # or description of item(s)
Item model # you would like in exchange
Reason for return

Once you have received your return authorization (RA#) number clearly write the number down next to the shipping label only once, please include a note with your address and daytime phone number along with your instructions and a copy of your sales receipt or packing slip and return the carton postage paid and insured for its full value, traceable mail. This service is offered by UPS, USPS and other carriers.to L. G. International at the address listed below. L. G. International will refuse all deliveries attempted without authorized RA#s.
RA#________________
L. G. International
1684 W. 10th Street, Suite A-6,
Brooklyn, NY 11223-1149

Once we have received the returned item we will process your refund or exchange between 2-4 business days. Allow an additional week for refunds to show up on your credit card statement. We furnish associated receipts promptly.

DAMAGE DUE TO "WEAR AND TEAR": Manufacturers warranties do not cover damage due to long term use or neglect such as worn bindings, scuffs and scratches. This is considered part of the normal wear & tear undergoes with use.

L. G. International reserves the right to modify its exchange and return policy.
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